Career Professionals of Canada
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By Stephanie Clark. When I was aspiring to apply to a newly created Manager of Customer Service position with my then-employer, the City of Kitchener, I dove into a study of customer service. Out of the several books I read, “Be Our Guest,” the Disney Institute’s book of customer service secrets, continues to influence my business processes. Disney offerings extend beyond fantasy vacations into corporate training. A condensed version of “pixie dust” service magic can be found in this article, which summarizes the principles used by Disney. Attitude of Service […]
By Tanya Kett. Recently, I read some interesting CPC Facebook Group posts on the topic of career-changers and the challenges they face. Those posts sparked the idea for this article on the value of skills. Job Seekers Often Need Help Deciphering Job Postings I work with job seekers who frequently misinterpret job postings. They mistakenly determine that they should not apply for the job because they’re lacking certain requirements, or they don’t have the requested years of experience. For experienced career professionals, it’s second nature to be able to work […]
By Lori Jazvac. Five years ago, I decided to challenge myself and become an entrepreneur and serve job seekers by launching Creative Horizons Communications. I found Career Professionals of Canada (CPC), a proudly Canadian organization that caters to career professionals who support jobseekers across Canada as well as globally. By collaboratively partnering with masterminds and members within CPC, I gained résumé writing skills and brought in clientele. Through CPC, I learned how to strategically craft stand-out résumés that help market my clients in a competitive labour market. I signed up for CPC’s courses […]
By Maureen McCann. Career Development Professionals have a CDP Superpower! Superpower (noun): an exceptional or extraordinary power or ability. Oxford Dictionaries Last year, while working on the Canada Career Month project with Kamee Gilmore, we reached out to Canadian career practitioners in private practice and asked them to share a little bit about themselves and the price of their résumé services. At the end of each interview, I added a question of my own. This was not part of the research we were doing; I was just curious. Here were a group […]
By Cathy Milton. The title of the Canadian federal government’s 2018 budget, presented in the House of Commons on February 27th, 2018, is “Equality + Growth – A Strong Middle Class.” The details of the budget are categorized under five major headings: Growth, Progress, Reconciliation, Advancement, and Equality. The full budget document is 369 pages long, but for the purpose of this article, I decided to focus on the area of progress. Here’s a compelling statement from the introduction to the chapter on progress: “The innovations we make today will create […]
By Lori Jazvac. As the world of work evolves, many can expect to change jobs frequently. Loyalty to one employer, once a commonly held value, is now giving way to the gig economy, which requires a complete shift in mindset. Investopedia defines a gig economy as one in which “temporary, flexible jobs are commonplace and companies tend toward hiring independent contractors and freelancers instead of full-time employees.” How do your clients see the gig economy? The term gig economy often makes people uncomfortable. Many believe that it’s a negative thing, […]